Refund and Cancellation Policy

PreWaitlist Pro is offered for $15 per monthon the public pricing page. Purchases are processed through Paddle. Paddle's Buyer Terms describe Paddle as the authorized reseller for purchases made through Paddle Checkout, and its Buyer Refund Policy governs transaction refund requests.

Subscriptions and cancellations

Subscriptions renew automatically for successive billing periods until canceled. Customers can manage or cancel a subscription through the Paddle customer portal linked from their transaction confirmation email or the PreWaitlist billing area. Under Paddle's Buyer Terms, cancellation takes effect at the end of the current billing period and prevents later renewals. Access to paid features is expected to continue through that period, consistent with the current PreWaitlist cancellation flow.

Refunds

Refund requests for Paddle transactions should be submitted through Paddle's buyer support site at Paddle.net or through the support link in the customer's receipt or billing area. Refund eligibility is governed by Paddle's Buyer Refund Policy, the Paddle Buyer Terms, and any non-waivable rights under applicable law. Paddle's published policy states that transactions are generally non-refundable unless required by law, while also preserving statutory rights and allowing discretionary refunds.

For help accessing PreWaitlist or reporting a product issue, contact boundlessfc9@gmail.com. Contacting PreWaitlist does not replace any refund or withdrawal request that must be submitted to Paddle.

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