Privacy Policy

Introduction

PreWaitlist ("we," "us," or "our") provides a waitlist management platform. This Privacy Policy explains how we collect, use, and protect information when you use our service. By using PreWaitlist, you agree to the collection and use of information as described in this policy.

Information We Collect

When you or your subscribers use PreWaitlist, we collect:

• Email addresses — collected when someone joins a waitlist
• IP addresses — collected at signup for fraud prevention and GDPR compliance
• Account information — your name and email when you create a founder account
• Usage data — pages visited, actions taken within the platform

How We Use Your Information

We use collected information to:

• Manage waitlists and deliver email notifications
• Send transactional emails (confirmation, position updates, milestones)
• Send broadcast emails that founders compose and choose to deliver
• Prevent fraud and abuse of the platform
• Improve our service

Data Storage & Security

Your data is stored in PostgreSQL databases hosted by Supabase. We implement industry-standard security measures including encryption at rest and in transit. We do not store payment card information directly.

Third-Party Services

We use the following third-party services that process data on our behalf:

• Resend — email delivery service. Your email address is shared with Resend solely for the purpose of delivering emails you have consented to receive.
• Supabase — database and authentication provider
• Vercel — hosting and infrastructure provider

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

Your Rights

You have the right to:

• Access — request a copy of the data we hold about you
• Deletion — request that we delete your personal data
• Export — request your data in a portable format
• Unsubscribe — opt out of any email communications at any time

To exercise these rights, contact us at the email address below.

Cookies

PreWaitlist uses essential cookies for authentication and session management. We do not use tracking cookies or third-party analytics cookies.

Children's Privacy

PreWaitlist is not intended for use by children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@prewaitlist.com